Article on Work-Embedded E-Learning

I finally got around to reading the July/August issue of Intercom, which is published by the Society for Technical Communication. In an article titled "Work-embedded E-Learning: Wherever You Are, Whenever You Need It," Harry Calhoun, Kristine Berry, and Christopher Dawson discuss what work-embedded e-learning is, how it's different from "help screens and other forms of user assistance," how it's accessed, how satisfied users are with it, what its benefits are, and what some best practices for creating it are.

The article is available through EBSCO's Business Source Premier database, which can be accessed through the Auraria Library and a lot of others.